In June 1917, General John Pershing arrived in France to establish American forces in Europe. He immediately found himself unable to communicate with troops in the field. Pershing needed operators who could swiftly and accurately connect multiple calls, speak fluent French and English, remain steady under fire, and be utterly discreet, since the calls often conveyed classified information. At the time, nearly all well-trained American telephone operators...

When a veteran 911 operator takes a life-altering call from a teenage girl who has just been abducted, she realizes that she must confront a killer from her past in order to save the girl's life.

The Operator by Gretchen Berg delivers a vivid look inside the heads and hearts of a group of housewives and pokes at the absurdities of 1950s America, a simpler time that was far from simple. In a small town, everyone knows everyone else's business... Nobody knows the people of Wooster, Ohio, better than switchboard operator Vivian Dalton, and she'd be the first to tell you that. She calls it intuition. Her teenage daughter, Charlotte, calls it eavesdropping....